tiles were very slippery. I was told no problem it would come on the day of his birthday in the afternoon amenities. The food was mediocre at best. However, the staff worked endlessly to clear the beach and the smell dissipated. This was our first experience with preferred status and I highly recommend. Jul 16 2018, i enjoyed THE attitudes OF ALL OF THE hotel staff. Overall we would go back!
The last few days though we could barely go outside due to a horrific smell coming from the beach area, rotting seaweed and dead fish smell. My nightmare of a complaint was the information I received at the front desk when the gentleman hooked my phone up to their wi/fi. I would say that having that easy transition from the airport to the resort and vise versa is cruisal because its just one less thing to worry about. The staff were very nice and did their best. Top brands shop all, blue Buffalo, authority, purina Pro Plan, hill's Science Diet.
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